Because our servies are post-paid, we do not offer refunds after invoice. If your office has concerns about specific clients sent through our system, please discuss them with our sales department prior to your monthly invoicing.
We provide a service delivered electronically, not goods, so we have no shipments. Due to the inherently unreliable nature of email, you may occasionally not recieve a notification of a new appointment. If you have issues with repeated non-delivery, please contact our staff.
We use the following approaches to minimize risks to your payment data:
- Storing only payment tokens, rather than actual credit card info on our site
- SSL communications to sensitive areas of the site
- Using a third-party payment processor with a history of solid security.
Nonetheless, we cannot guarantee perfect security and will not accept liability for breach, even if we were forewarned of the potential for it.
This Web site is administered by Dental Plus Management, LLC. As part of the normal operation of our company and site we collect and disclose information about you. This Privacy Statement describes the information we collect about you and what may happen to that information.
Information We Collect
To match you with a dentist, either by telephone or via our online dentist pages, we require you to provide us with your full name, contact information such as address, telephone number and e-mail address ("personally identifiable information"), and dental need. In the course of using our service and/or Web site, we automatically track certain information about you. This information includes the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, and your IP address. Most sites automatically collect this information.
We use the information you provide to return to you a list of member dentists from which you may choose your new dentist. Additionally, we use personally identifiable information about you internally to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content and layout. We believe these uses allow us to improve our site and better tailor it to meet your needs.
If you send personal correspondence to us, such as an e-mail, letter or survey, we may collect such information into a file specific to you. All correspondence, either provided to us or if contained within a customer survey, are deemed the property of Dental Plus Management, LLC, upon receipt. Correspondence submitted to Dental Plus Management, LLC may be used in whole or in part, without restriction, and in any medium, by Dental Plus Management, LLC in its sole and absolute discretion for any purpose, including marketing, advertising, and educational purposes. At no time will Dental Plus Management, LLC use, reproduce, or publish any correspondence with personally identifiable information.
If you request to receive information regarding our member dentists, products, services, and/or promotional campaigns via e-mail, you may receive a follow-up e-mail, telephone call, from Dental Plus Management, LLC Standard cell phone airtime rates may apply. If at anytime you would like to unsubscribe from future communications from Dental Plus Management, LLC, please click call us at 1-877-644-9199 or contact us via e-mail at email@example.comOur Disclosure of Your Information
We reserve the right to use and to disclose to third parties all of the information that we collect from you over the telephone or online, in any way and for any purpose. Once you have selected a new dentist, either by telephone or through the use of our Web site, we will share your personally identifiable information with your dentist. If you request to be matched with a dentist for a specific dental product or brand, we may share your personally identifiable information with the company manufacturing the product. In addition, Dental Plus Management, LLC cooperates with all law enforcement inquires. Therefore, local, state and federal law enforcement can request your name, street address, city, state, zip code, phone number, and e-mail address. Due to the existing regulatory environment, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Further, we can disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private.
Your Privacy Rights
Our consumers can request and obtain from us once a year, free of charge, information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personally identifiable information that was shared and the names and addresses of all third parties with which we shared such information in the immediately preceding calendar year. If you would like to request this information, please submit your request in writing to:
Chief Technology Officer - Privacy Statement
Dental Plus Management, LLC
4215 E. McDowell Road
Mesa, AZ 85215
Changes to Privacy Statement
The terms of this privacy statement will govern the use and any information collected while it is in place. Dental Plus Management, LLC reserves the right to change this Privacy Statement at any time, so please re-visit this page as often as you wish. In case of any material change, we will change the "Last Updated" date in this Privacy Statement. Changes to this Privacy Statement are effective as of the stated "Last Updated" date and your continued use of this site on or after the "Last Updated" date will constitute acceptance of, and agreement to be bound by, those changes.
Dental Plus Management, LLC uses industry-standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet.
Questions regarding this statement should be directed to firstname.lastname@example.org